Features
A modern workforce operations platform built for security companies — rota planning, attendance, check-calls, alerts, reporting, and mobile worker access.
Smart Rota Planning
Build weekly and monthly rotas by site, assign officers, spot unfilled shifts, and prepare drafts before publishing.
Mobile Worker Time Clock
My Shifts, Check In, Check Call, and Check Out in a mobile-friendly worker portal with active shift visibility.
Check-Call Monitoring
Track scheduled check-calls, missed activity, and welfare checkpoints with clear status for managers and control rooms.
Missed Alert Workflows
Dashboard alerts with support for WhatsApp and voice escalation pathways, plus alert logs and status tracking.
Operational Reports
Reporting tools designed to help managers review attendance, coverage, missed check-calls, hours worked, and export-ready summaries.
Role-Based Access
Platform Owner, Super Admin, Admin, Manager, Viewer, and Worker roles so the right people see the right tools.
Built for Security Teams
Site-based planning, officer assignments, control room visibility, and workflows shaped around real guarding operations.
Mobile-Friendly by Design
Fast access from mobile browsers, home screen install support, and a pathway to dedicated Android and iOS apps later.
Plan rotas clearly. Publish with confidence.
Smartoo helps companies build, manage, and review weekly and monthly rotas in a visual format — with site-based planning, unfilled shift visibility, and draft workflows before shifts go live.
- Site-based rota planning across your operation
- Weekly and monthly rota views
- Officer and worker shift assignments
- Day and night shift classification
- Click-to-add shift workflow
- Unfilled shift visibility at a glance
- Hide or show empty sites when reviewing coverage
- Draft rotas before publishing to the team
- Create a new rota from a previous pattern
- Import spreadsheet-style rota files where needed
Smarter decisions before shifts are assigned.
Smartoo highlights overlap, travel, rest, and long-hours risks so managers can plan with more confidence.
Overlap and duplicate shift warnings
Travel warnings between sites
Rest period warnings
Previous, next, and tomorrow shift visibility
Long-hours risk warnings
Red, amber, and grey warning levels
"If assigned" impact summary before confirming
Site history officer sorting
Officer recommendations with conflict awareness
A mobile-friendly worker portal for shift actions.
Officers can access their shifts, record attendance, and complete check-call activity from a clean mobile experience — without needing a full native app download straight away.
- My Shifts with upcoming and active work
- Check In when arriving on site
- Check Call during the shift
- Check Out when finishing
- Active shift view with live duration
- Mobile-friendly worker portal
- Installable app-style experience from the home screen
Today's Shift
Westfield Retail
Live Time
08:47:23
Duration: 2h 47m
Built for welfare checks and control room awareness.
Security operations depend on regular check-call activity. Smartoo helps teams track scheduled check-calls, spot missed activity, and keep managers and control rooms informed.
- Scheduled check-call tracking by shift
- Missed check-call visibility for managers
- Control room awareness of welfare activity
- Dashboard alerts for missed or overdue activity
- Clear alert status across the operation
- Designed for security teams where regular check-ins matter
Respond faster when activity is missed
Smartoo supports missed check-call alert workflows with dashboard visibility, escalation options, and clear status tracking.
- Dashboard alerts for missed check-call activity
- WhatsApp alert support for escalation
- Voice-call alert pathway for urgent follow-up
- Alert logs and status tracking
- Designed to support WhatsApp and voice escalation workflows
- Helps control rooms respond faster when activity is missed
Your operational control centre for today's activity.
The Smartoo dashboard gives managers and control rooms a fast overview of shifts, alerts, unfilled coverage, and missed check-calls — with quick access to the detail behind each issue.
Today's shifts across sites and officers
Active alerts requiring attention
Unfilled shifts that need cover
Missed check-calls and overdue activity
Who is currently checked in
Quick access to rota and alert detail
Operational overview for managers and control rooms
Reporting tools for attendance, coverage, and issues.
Smartoo includes reporting designed to help managers review daily operations, site performance, missed activity, and workforce coverage — with export-ready outputs for operational review.
- Daily operations reports
- Site performance summaries
- Officer performance views
- Missed check-call reports
- Late check-in reports
- No check-out reports
- Unfilled shift reports
- Hours worked reporting
- Client coverage reports
- Export-ready reporting for operational review
Suggest officers with real rota context.
Smartoo prioritises officers who know the site, then long-term flexible officers, then all others — with conflict, rest, and travel warnings visible before assignments are confirmed.
Site Experience
H. Talat
Worked this site 12 times
Long-term Flexible Officers
A. Khan
Mixed sites
Others
B. Raza
Available officer
Built with growing operations in mind.
Smartoo is designed to stay responsive as rota volume, reporting needs, and team size increase.
Date-based rota views for faster planning
Dashboards designed for day-to-day operational use
Efficient reporting structure for growing teams
Built to support high-volume shift operations
A platform approach that scales as your team grows
Role-based access for multi-company operations.
Smartoo uses role-based access to help keep the right tools available to the right people — from platform owners and admins to managers, viewers, and workers.
Role-based access across Platform Owner, Admin, Manager, Viewer, and Worker
Secure sign-in and session management
Company-level data separation for multi-company operations
Audit logs for operational changes and imports
Controlled access to sensitive workforce information
Designed for teams that need clear permissions without complexity
Who is Smartoo designed for?+
Smartoo is built for security companies, facilities teams, and shift-based operations that need rota planning, attendance tracking, check-call monitoring, and operational visibility.
Do workers need to download an app?+
Workers can use Smartoo from a mobile-friendly browser experience, including installable home screen access. Native Android and iOS apps are planned for later.
Does Smartoo support missed check-call alerts?+
Yes. Smartoo includes dashboard alerts for missed check-call activity and is designed to support WhatsApp and voice escalation workflows, with alert logs and status tracking.
Can we manage multiple sites and roles?+
Yes. Smartoo supports site-based rota planning, officer management, and role-based access for Platform Owner, Super Admin, Admin, Manager, Viewer, and Worker users.
What does pricing include?+
Smartoo is one monthly price for the full platform — rota management, time clock, check-call monitoring, alerts, reporting, and mobile worker access.