Workforce operations for security teams

Move your rota to the next level with AI integration

Smartoo brings intelligent rota planning, time clock tracking, and check-call monitoring together — so security teams plan faster, spot issues sooner, and respond with confidence.

Smartoo — Operations Dashboard

12

Active Workers

47

Check Calls

18

Today's Shifts

94%

Coverage

Today's Shifts
Thu, 6 Jun

Westfield Retail

H. Talat · 06:00–14:00

City Tower

A. Khan · 14:00–22:00

Harbour Gate

B. Raza · 22:00–06:00

Missed Check Call

Harbour Gate — 12 min overdue

Officer Recommendations

H. Talat

Site Expert

Conflict

A. Khan

Flexible

OK
Reports

Shift completion — last 7 days

Smartoo

Today's Shift

Westfield Retail

06:00 – 14:00

Live Time

08:47:23

Duration: 2h 47m

Check In
Check Call
Check Out

Security operations are too important for messy rotas and missed activity.

When planning, attendance, and check-calls live in disconnected tools, managers lose visibility and control rooms react too late.

Rotas spread across spreadsheets, messages, and outdated files

Unfilled shifts are hard to spot before they become coverage gaps

Check-call activity is difficult to monitor in real time

Missed welfare checks are noticed too late

Managers lack a single view of today's operations

Control rooms need faster visibility into alerts and attendance

Reporting takes too long when data is scattered

Legacy systems feel slow, cluttered, and hard to adopt

Platform Flow

One connected workflow for security operations

Explore how rota planning, worker activity, check-calls, alerts, reporting, and the dashboard work together. Click a node to see how each module connects.

Rota Planning
Time Clock
Check-Calls
Alerts
Reports
Dashboard

Tap any node to explore connected Smartoo modules

One platform for rota, attendance, check-calls, and alerts.

Smartoo connects planning, worker activity, dashboard visibility, and reporting so operations teams can work from a single source of truth.

Plan and review rotas in a clear visual format

Assign officers to sites with better operational context

Track check in, check call, and check out from mobile

Surface missed check-calls and alert status on the dashboard

Give managers and control rooms a live operational picture

Review attendance, coverage, and issues through reporting tools

Keep the right tools available to the right roles

Work from a cleaner platform built for security operations

Cloud infrastructure online

Global Access

Servers globally.
Access your data anywhere, faster.

Smartoo runs on secure cloud infrastructure so managers, control rooms, and field supervisors can reach rotas, attendance, check-calls, and reports from any location — with fast, reliable performance on site or remotely.

24/7

Platform access

Fast

Data sync

Secure

UK-hosted

Drag the globe to explore connected regions

Why Smartoo

A modern workforce operations platform for security teams.

Smartoo is focused on rota planning, attendance, check-calls, alerts, and operational visibility — simpler and cleaner than many legacy systems.

Built for security operations

Rota planning, attendance, check-calls, and alerts in one platform — designed for companies that need operational control, not clutter.

Cleaner than legacy systems

A modern interface that helps teams plan shifts, monitor activity, and respond faster without wrestling with overly complex software.

Mobile-friendly from day one

Workers can access shifts and time clock actions from their phone. Installable app-style experience without forcing everyone to download a native app immediately.

One price, full platform

Straightforward monthly pricing with the core tools operations teams need — rota, time clock, monitoring, alerts, and reporting.

Core Features

Everything security operations teams need in one platform

Rota planning, mobile time clock, check-call monitoring, alert workflows, reporting, and role-based access — without unnecessary complexity.

Smart Rota Planning

Build weekly and monthly rotas by site, assign officers, spot unfilled shifts, and prepare drafts before publishing.

Mobile Worker Time Clock

My Shifts, Check In, Check Call, and Check Out in a mobile-friendly worker portal with active shift visibility.

Check-Call Monitoring

Track scheduled check-calls, missed activity, and welfare checkpoints with clear status for managers and control rooms.

Missed Alert Workflows

Dashboard alerts with support for WhatsApp and voice escalation pathways, plus alert logs and status tracking.

Operational Reports

Reporting tools designed to help managers review attendance, coverage, missed check-calls, hours worked, and export-ready summaries.

Role-Based Access

Platform Owner, Super Admin, Admin, Manager, Viewer, and Worker roles so the right people see the right tools.

Built for Security Teams

Site-based planning, officer assignments, control room visibility, and workflows shaped around real guarding operations.

Mobile-Friendly by Design

Fast access from mobile browsers, home screen install support, and a pathway to dedicated Android and iOS apps later.

Rota Management

Plan rotas clearly. Publish with confidence.

Smartoo helps companies build, manage, and review weekly and monthly rotas in a visual format — with site-based planning, unfilled shift visibility, and draft workflows before shifts go live.

  • Site-based rota planning across your operation
  • Weekly and monthly rota views
  • Officer and worker shift assignments
  • Day and night shift classification
  • Click-to-add shift workflow
  • Unfilled shift visibility at a glance
  • Hide or show empty sites when reviewing coverage
  • Draft rotas before publishing to the team
  • Create a new rota from a previous pattern
  • Import spreadsheet-style rota files where needed
Rota Intelligence

Smarter decisions before shifts are assigned.

Smartoo highlights overlap, travel, rest, and long-hours risks so managers can plan with more confidence.

Overlap and duplicate shift warnings

Travel warnings between sites

Rest period warnings

Previous, next, and tomorrow shift visibility

Long-hours risk warnings

Red, amber, and grey warning levels

"If assigned" impact summary before confirming

Site history officer sorting

Officer recommendations with conflict awareness

Worker Time Clock

A mobile-friendly worker portal for shift actions.

Officers can access their shifts, record attendance, and complete check-call activity from a clean mobile experience — without needing a full native app download straight away.

  • My Shifts with upcoming and active work
  • Check In when arriving on site
  • Check Call during the shift
  • Check Out when finishing
  • Active shift view with live duration
  • Mobile-friendly worker portal
  • Installable app-style experience from the home screen
Install to home screen for app-style access on Android and iOS
Smartoo
PWA

Today's Shift

Westfield Retail

06:00 – 14:00

Live Time

08:47:23

Duration: 2h 47m

Check In
Check Call
Check Out
Installable mobile app
Check-Call Monitoring

Built for welfare checks and control room awareness.

Security operations depend on regular check-call activity. Smartoo helps teams track scheduled check-calls, spot missed activity, and keep managers and control rooms informed.

  • Scheduled check-call tracking by shift
  • Missed check-call visibility for managers
  • Control room awareness of welfare activity
  • Dashboard alerts for missed or overdue activity
  • Clear alert status across the operation
  • Designed for security teams where regular check-ins matter
Missed Alert Workflows

Respond faster when activity is missed

Smartoo supports missed check-call alert workflows with dashboard visibility, escalation options, and clear status tracking.

  • Dashboard alerts for missed check-call activity
  • WhatsApp alert support for escalation
  • Voice-call alert pathway for urgent follow-up
  • Alert logs and status tracking
  • Designed to support WhatsApp and voice escalation workflows
  • Helps control rooms respond faster when activity is missed
Operations Dashboard

Your operational control centre for today's activity.

The Smartoo dashboard gives managers and control rooms a fast overview of shifts, alerts, unfilled coverage, and missed check-calls — with quick access to the detail behind each issue.

1

Today's shifts across sites and officers

2

Active alerts requiring attention

3

Unfilled shifts that need cover

4

Missed check-calls and overdue activity

5

Who is currently checked in

6

Quick access to rota and alert detail

7

Operational overview for managers and control rooms

Operational Reports

Reporting tools for attendance, coverage, and issues.

Smartoo includes reporting designed to help managers review daily operations, site performance, missed activity, and workforce coverage — with export-ready outputs for operational review.

  • Daily operations reports
  • Site performance summaries
  • Officer performance views
  • Missed check-call reports
  • Late check-in reports
  • No check-out reports
  • Unfilled shift reports
  • Hours worked reporting
  • Client coverage reports
  • Export-ready reporting for operational review
Smart Assignments

Suggest officers with real rota context.

Smartoo prioritises officers who know the site, then long-term flexible officers, then all others — with conflict, rest, and travel warnings visible before assignments are confirmed.

Site Experience

H. Talat

Worked this site 12 times

Conflict
Rest warning

Long-term Flexible Officers

A. Khan

Mixed sites

No conflict

Others

B. Raza

Available officer

Travel warning
Performance

Built with growing operations in mind.

Smartoo is designed to stay responsive as rota volume, reporting needs, and team size increase.

Date-based rota views for faster planning

Dashboards designed for day-to-day operational use

Efficient reporting structure for growing teams

Built to support high-volume shift operations

A platform approach that scales as your team grows

Product Roadmap

More powerful features are coming.

We're building the next generation of workforce management tools. These features are on our roadmap — clearly marked as coming soon.

Coming soon

Incident Reports

Structured incident logging and reporting for operational teams.

Coming soon

Client Portal

Give clients visibility into site coverage and reports.

Coming soon

Advanced Alert Automation

Expanded rules and automation for missed check-call escalation.

Coming soon

Offline Mode

Queue check-ins offline and sync when connectivity returns.

Coming soon

Payroll & Invoice Reports

Shift-based payroll and invoicing reports for finance teams.

Coming soon

Compliance Expiry Alerts

SIA licence, Right to Work, and document expiry tracking.

Coming soon

Site Instructions

Site-specific instructions accessible to officers on shift.

Coming soon

Daily Site Reports

Automated daily site reporting for managers and clients.

Coming soon

Notifications Centre

Central notifications for shift changes and operational events.

Coming soon

Android & iOS Apps

Native mobile apps for broader field access.

Industries

Designed for shift-based teams.

Smartoo is built for security companies, guarding firms, K9 handlers, facilities management, cleaning companies, and other shift-based workforce businesses.

Security Companies

Rota, attendance, check-calls, and alerts for modern security operations.

K9 Security Companies

Schedule dog handlers and specialist teams with clear site coverage.

Manned Guarding

Manage static guarding rotas, sites, and officer assignments.

Construction Site Security

Coordinate site security across changing locations and shift patterns.

Facilities Management

Handle multi-site facilities teams with shift-based scheduling and reporting.

Cleaning Companies

Plan cleaning shifts, coverage, and worker attendance in one place.

Event Staffing

Staff events with flexible rotas and live operational visibility.

Mobile Patrol Teams

Track patrol officers across multiple client sites and check-call activity.

Control Room Operations

Give control rooms visibility into shifts, check-calls, and missed alerts.

How It Works

From rota planning to live operations in four steps

Build rotas, assign officers, let workers use the time clock, and monitor shifts, check-calls, and alerts from one platform.

1

Build or upload your rota

Create weekly or monthly rotas by site, draft schedules before publishing, or import spreadsheet-style rota files.

2

Assign officers to shifts

Fill shifts with the right officers, review warnings, and spot unfilled coverage before it becomes a problem.

3

Workers use the time clock

Officers check in, record check calls, and check out from a mobile-friendly worker portal.

4

Monitor and respond

Managers and control rooms track today's shifts, missed check-calls, alerts, and operational reports in one place.

Each step connects seamlessly — rotas flow into assignments, workers check in on mobile, and managers see live operational data.

Security & Permissions

Role-based access for multi-company operations.

Smartoo uses role-based access to help keep the right tools available to the right people — from platform owners and admins to managers, viewers, and workers.

Role-based access across Platform Owner, Admin, Manager, Viewer, and Worker

Secure sign-in and session management

Company-level data separation for multi-company operations

Audit logs for operational changes and imports

Controlled access to sensitive workforce information

Designed for teams that need clear permissions without complexity

FAQ

Common questions

Quick answers for security company owners, operations managers, and control room teams.

Who is Smartoo designed for?+

Smartoo is built for security companies, facilities teams, and shift-based operations that need rota planning, attendance tracking, check-call monitoring, and operational visibility.

Do workers need to download an app?+

Workers can use Smartoo from a mobile-friendly browser experience, including installable home screen access. Native Android and iOS apps are planned for later.

Does Smartoo support missed check-call alerts?+

Yes. Smartoo includes dashboard alerts for missed check-call activity and is designed to support WhatsApp and voice escalation workflows, with alert logs and status tracking.

Can we manage multiple sites and roles?+

Yes. Smartoo supports site-based rota planning, officer management, and role-based access for Platform Owner, Super Admin, Admin, Manager, Viewer, and Worker users.

What does pricing include?+

Smartoo is one monthly price for the full platform — rota management, time clock, check-call monitoring, alerts, reporting, and mobile worker access.

Pricing

Simple pricing. Full software.

One monthly price for the complete Smartoo platform — no confusing packages, no hidden feature tiers.

Everything included

Full Smartoo Software

£299/month

Fair usage applies to protect platform performance.

  • Unlimited shifts
  • Unlimited rota uploads
  • Unlimited rota hours
  • Rota management & draft publishing
  • Worker Time Clock
  • Check In / Check Call / Check Out
  • Check-call monitoring & dashboard alerts
  • Officer recommendations
  • Operational reports
  • Import history & audit log
  • Sites and officers management
  • Role-based access
  • PWA / mobile worker access
  • Ongoing updates

Need help setting up? Contact us for onboarding support.

Book a demo and see Smartoo in action.

Tell us about your security operation and we'll walk you through rota planning, time clock, check-calls, and alerts.